DevoforiHow can we help?
Answers to common questions, and a real person when you need one.
Include the app name (Ages Shop or AgesSync), your phone model and what happened. We aim to reply within two working days.
Frequently asked questions
I didn't get my confirmation email
It usually arrives within a minute. Check your spam or junk folder for a message from Ages (no-reply@devofori.com). If it still isn't there, tap Resend email in the app. Make sure you typed your email address correctly.
How do I use the confirmation code?
Type the 6-digit code from the email into the app and tap Verify code. The code expires after an hour. You can also tap the button in the email if you open it on the same phone as the app.
I forgot my password
On the sign-in screen tap Forgot password?, enter your email, then enter the code we send you and choose a new password.
How do I delete my account?
You can do it yourself in the app. See Delete your account for the exact steps, or email oforirockson@proton.me and we will do it for you.
How do merchants get approved?
Create an account in AgesSync and submit your business details. We review each application and may contact you using the phone number you gave. You will see your status in the app, and it updates as soon as you are approved.
I want to report a product or a merchant
Email oforirockson@proton.me with the product name, what is wrong and a screenshot if you can. We review reports promptly and can hide listings or suspend merchants.
Which phones are supported?
Ages Shop and AgesSync need iOS 18 or later on iPhone. The Android version of Ages Shop supports Android 8.0 or later. An Android version of AgesSync is planned.